Privacy policy
Introduction
Sainte Lucie the protection and respect of the privacy of our website users seriously and takes the necessary measures to ensure this. We are therefore committed to respecting the confidentiality of the personal information we collect in accordance with the terms and conditions described below. In this Privacy Policy, our users will find what personal information we collect about them, the purposes for which this information is used, the means of collecting it, the means available to users to object to its collection, and the security measures taken to protect their personal information.
Who is responsible for processing my personal data?
The data controller is the company that determines how and for what purpose your personal data is used.
Personal data collected on the site are processed jointly by :
Sainte Lucie
Parc Technologique Alata 5 Rue des Chèvrefeuilles 60100 Creil
What personal information do we collect?
We collect the following information from you:
- Name
- First name
- Postal address
- Postal code
- Phone number
The personal information we collect is gathered through forms and through the interactivity established between you and our website:
- Contact form
- Subscribe to our newsletter
- Create a customer account on our site
- When you order on our site
- When you browse our site
- When you participate in a game or contest
- When you contact our Customer Service
- When you view our advertisements
This data is also collected automatically:
- Cookies
- IP
Why Sainte Lucie your personal data?
Sainte Lucie your data for the following purposes:
- Contact you by email
- Contact you by phone
- For statistics
- Information / Promotional offers
- Website management
- Managing your order and customer relations
- Payment of your order
Legal Basis for Data Processing
In accordance with applicable data protection regulations, Sainte Lucie your personal data on the following legal grounds:
- Contract performance: creating and managing your customer account, processing and tracking your orders, payment, product delivery, and managing after-sales service and customer relations
- Compliance with legal obligations: retention of certain data for accounting, tax, or regulatory purposes
- Sainte Lucie legitimate interests: improving the user experience, securing the website, preventing fraud, compiling statistics, and measuring the performance of our electronic communications
- Your consent: sending newsletters and promotional offers, and personalizing marketing communications when you have consented to such processing.
When sending electronic communications via the Spread platform, Sainte Lucie use tracking technologies (tracking pixels) that allow it, among other things, to determine whether an email has been opened, as well as the date and time of opening, and certain technical information regarding the device or email software used.
This data is used to:
- measure the performance of our email campaigns
- improve the deliverability of our communications
- to better understand our subscribers' interests
- customize—once you have consented—the content and frequency of the communications sent to you.
You can manage this feature:
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from your customer portal under " My Account > Account Details"
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when confirming your order if you do not yet have a customer account.
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If this option remains enabled, Sainte Lucie use email open data on a limited basis to improve the relevance, content, and frequency of its communications.
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If this option is turned off, Sainte Lucie longer Sainte Lucie email open data to personalize its communications.
You can change this preference at any time in the sections mentioned above.
How long are personal data stored?
Personal data is kept for the duration of the commercial relationship. Your account may be deleted at your request or automatically after a period of inactivity of 2 years, calculated from your last purchase or your last interaction on the site.
How can I exercise my rights regarding the use of my data?
The exercise of the rights mentioned below can only be exercised upon transmission of proof of identity.
You may at any time request to exercise your rights of access, modification, deletion, portability, and erasure with regard to the personal data you have provided to Sainte Lucie.
These rights may be exercised by post to the address given in the legal notice on our site and/or by e-mail to contact@saintelucie1885.fr.
Sainte Lucie to process your request as quickly as possible, except in exceptional and legitimate cases, as well as in cases where the legal framework requires Sainte Lucie retain certain of your data.
Contact
If you have any further questions about this policy or how Sainte Lucie your personal data, please contact us by email at contact@saintelucie1885.fr and/or by phone at 03 44 58 57 57.
